PB Operations

1. Introduction

This Privacy Policy explains how Pinecrest Bakery® (“we,” “our,” or “us”) collects, uses, stores, and protects the personal information of users (“you,” “your,” or “Users”) when accessing and using the PB Operations platform, including PB University and any other services or modules offered under this umbrella.

By using PB Operations, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.

2. Information We Collect

We may collect the following types of information:

Identification Data: Name, surname, email address, phone number, and other basic contact details.
Access Credentials: Username, password, and authentication records.
Operational Data: Course participation, training progress, and activity logs within PB University or related modules.
Technical Data: IP address, browser type, operating system, and usage data for platform improvement and security monitoring.

3. How We Use Your Information

The personal information we collect may be used for the following purposes:

1. To manage and authenticate user access to PB Operations and its services.
2. To provide training, educational, and operational resources.
3. To monitor and improve the performance, quality, and efficiency of our services.
4. To communicate updates, notices, or relevant information related to PB Operations.
5. To comply with applicable legal and regulatory obligations.

4. Legal Basis for Processing

We process personal data based on the following legal grounds:

Performance of a contract (including franchise agreements).
Legitimate business interests (such as improving our services and ensuring platform security).
Compliance with legal obligations.
User consent, where expressly required.

5. Data Sharing and Disclosure

We will not sell or rent your personal data to third parties.

We may share information only in the following circumstances:

With franchise owners and authorized corporate personnel, strictly for operational purposes.
With service providers that assist us in maintaining and securing PB Operations (subject to confidentiality obligations).
When required by law, regulation, or judicial authority.

6. Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, loss, alteration, or disclosure.

However, no system is completely secure. Users acknowledge that they provide information at their own risk.

7. Data Retention

Personal data will be retained only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law.

8. User Rights

Users have the following rights regarding their personal information:

Right to access their personal data.
Right to correct or update inaccurate or incomplete information.
Right to request deletion of their personal data, subject to legal or contractual limitations.
Right to restrict or object to processing in certain circumstances.
Right to data portability, where applicable.

Requests to exercise these rights may be submitted to the contact information provided below.

9. International Data Transfers

If personal data is transferred outside the United States, we will ensure that appropriate safeguards are in place to protect such information in compliance with applicable data protection laws.

10. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Users will be notified of significant changes through PB Operations or via official communication channels.

11. Contact Information

For any questions regarding this Privacy Policy or the processing of your personal data, please contact us at:

Pinecrest Bakery® – PB Operations

21657 S Dixie Hwy,

Miami, FL 33170

[Corporate Contact Email]